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Mental Health First Aid Training

Bespoke Mental Health First Aid Training with qualified instructors are included in our award-winning Peak Employee Assistance Programme

Mental Health First Aid (MHFA) is an essential training course designed to equip employees with the necessary skills and knowledge to support their colleagues' mental wellbeing in the workplace.

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What is Mental Health First Aid MHFA

What is a Mental Health First Aid Course?


The MHFA course teaches people practical skills that enable them to help someone experiencing poor mental health, they will provide a supportive environment that reduces the stigma around mental health and wellbeing issues. Employees learn to implement action plans to suit the individual needs, ensuring that they can effectively respond to colleagues in distress and guide them toward professional help if necessary.

By becoming a mental health first aider, your employees not only enhance their own understanding of mental health but also contribute to a culture of care and openness within their organisation.

Read our related article: What is mental health first aid?

Become a qualified Mental Health First Aider

To become a Mental Health First Aider, it is essential to obtain a fully accredited Mental Health First Aid qualification. This training equips individuals with the practical skills necessary to support colleagues or friends who may be experiencing mental health issues in the workplace.

Health Assured offers a comprehensive MHFA training course, which covers the action plan for assisting individuals in distress and also addresses the stigma surrounding mental health in the workplace. As a qualified MHFAider you will benefit a culture of wellbeing in your organisation.

Become a Mental Health First Aider

Let's discuss your requirements

If you are looking to train an employee to become a qualified MHFAider and would like to know more about how Health Assured can help, then feel free to contact us direct on 0800 206 2552 or request a call back.

What will you gain from the training?


Once the course is completed, you will gain valuable knowledge and the confidence to support those in need in your workplace. You will also be able to identify the early stages of mental health awareness, issues, warning signs, and practical skills on how to deal with difficult mental ill-health situations that may occur.

The two-day MHFA training course will teach you how to recognise, understand, and assist someone at work who may require help the correct way whilst also keeping you safe.

The course explains how to guide someone and signpost towards legitimate professional help, aid a quicker recovery, and possibly stop someone from self-harming or hurting anyone else.

What you will gain from the course:

  • Full MHFA qualification
  • Confidence to support colleagues with mental health issues
  • Help stop someone’s mental health from worsening
  • Breaking the stigma of mental health issues
  • Guiding someone towards helpful, potentially lifesaving, professional help
  • Help someone from self-harming or hurting others

Benefits of having MHFAiders at work


Having an MHFA within your workplace will allow staff to confidentiality support their colleagues if they have any issues with their mental wellness.

The course promotes a healthier and happier working environment for all, especially those struggling with their mental health issues. This in turn will increase productivity and colleague satisfaction throughout your organisation.

It is a brilliant way for organisations to adopt a culture that prioritises mental health and wellbeing, contributing to overall success.

The course guides delegates to feel as though they are making a difference in a colleague’s life, whilst also providing them beneficial information and tools for mental health support and how to help others.

Having a work culture that is open and honest about mental health by providing MHFAiders will continue to break the stigma surrounding mental health.

Prefer an online course?


Health Assured offers the same course with the full MHFA certification. Delegates must complete a pre-course online to participate and you will need a laptop or device with video, a good internet connection, and a workstation.

This is a two-day course which can hold up to 16 participants at a time.

MHFA refresher course


Health Assured offers a refresher course to review your skills, update your knowledge of mental health support, and practice the application of the MHFA action plan.

MHFA England recommends that the qualified MHFAider and Champions attend a refresher course every three years. This is to keep mental health support knowledge fresh and maintain confidence when supporting others through mental health problems. This will make sure all candidates are better equipped to deal with difficult situations that may arise in the workplace.

The course needs a minimum of eight and a maximum of 25 delegates to attend.

If you are thinking about becoming qualified for your organisation or training an employee and would like to know more information, then contact us directly on 0800 756 0893

Alternatively, you can request a callback and a member of our MHFA team will contact you back at a time that suits you.

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Salford City FC

Welsh Ambulance NHS Service Trust has used Health Assured as it’s EAP for the past 2 years and the service has been extremely well received by our staff. We were given support from day 1 with communications, leaflets, manager guides to promote the service which has been very helpful.

Ceri Bryant |Occupational Health and Wellbeing Service Manager