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Understanding an Employee Assistance Programme (EAP)
An Employee Assistance Programme (EAP) is a workplace benefit that gives employees access to professional mental health support and practical guidance when they’re facing personal or work‑related difficulties. Organisations use EAPs to reduce absence, strengthen wellbeing, and maintain a productive, motivated workforce.
At HA | Wisdom Wellbeing, our EAP offers, confidential support for employees and their immediate families. This includes short‑term counselling, critical incident support, legal guidance, and financial advice.
What’s included in our EAP?
Our Employee Assistance Programme includes a comprehensive range of support services as standard:
Free 24/7 counselling, legal advice, and information helpline
Critical incident guidance and telephone support
cCBT access through SilverCloud and Rightsteps
Online health portal and full access to the Wisdom App
Relationship management support and usage reporting
Management support line and counselling
Access to Occupational Health Assessments
Manager support guides
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