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Understanding an Employee Assistance Programme (EAP)


An Employee Assistance Programme (EAP) is a workplace benefit that gives employees access to professional mental health support and practical guidance when they’re facing personal or work‑related difficulties. Organisations use EAPs to reduce absence, strengthen wellbeing, and maintain a productive, motivated workforce.

At HA | Wisdom Wellbeing, our EAP offers, confidential support for employees and their immediate families. This includes short‑term counselling, critical incident support, legal guidance, and financial advice.

What is an Employee Assistance Programme (EAP)

What’s included in our EAP?


Our Employee Assistance Programme includes a comprehensive range of support services as standard:

  • Free 24/7 counselling, legal advice, and information helpline

  • Critical incident guidance and telephone support

  • cCBT access through SilverCloud and Rightsteps

  • Online health portal and full access to the Wisdom App

  • Relationship management support and usage reporting

  • Management support line and counselling

  • Access to Occupational Health Assessments

  • Manager support guides

MHFA training - What you will learn