Critical Incident Stress Management

As part of our standard telephonic EAP services, we offer immediate critical incident support via our trained in-house trauma practitioners. Managers with the authority to invoke critical incident support can access telephone support for immediate advice and recommendations regarding appropriate actions to support those affected.

Health Assured can offer a range of critical incident support services, including pre-incident support, acute crisis intervention and post-incident support. We have a robust process in place to manage high risk traumatic situations and critical incidents as well as day-to-day unexpected incidents, which is supported by an experienced international network of specialist CISM personnel.