What is CISM?
Critical Incident Stress Management (CISM) is an effective debriefing procedure to help normalise the often overwhelming psychological, physiological and emotional responses to minor, moderate and severe critical incidents.
We recognise the impacts of critical incidents on employees’ levels of distress and the impacts that it may have on being able to perform their role effectively or attending work. Our services are designed to enhance employees’ natural resilience, and provide specialist support to minimise impacts of trauma and promote wellbeing and recovery.
24/7 telephone support
As part of our standard telephonic EAP services, we offer immediate critical incident support via our trained in-house trauma practitioners. Managers with the authority to invoke critical incident support can access telephone support for immediate advice and recommendations regarding appropriate actions to support those affected.
Health Assured can offer a range of critical incident support services, including pre-incident support, acute crisis intervention and post-incident support. We have a robust process in place to manage high risk traumatic situations and critical incidents as well as day-to-day unexpected incidents, which is supported by an experienced international network of specialist CISM personnel.
Contact us today
To find out more about our Critical Incident Stress Management (CISM) services, get in touch with our dedicated team today on 0844 8922 493.
Backed by brands that trust us
Welsh Ambulance NHS Service Trust has used Health Assured as it’s EAP for the past 2 years and the service has been extremely well received by our staff. We were given support from day 1 with communications, leaflets, manager guides to promote the service which has been very helpful.
Ceri Bryant |Occupational Health and Wellbeing Service Manager