LEAD OCCUPATIONAL HEALTH ADVISER

This is a once in a career opportunity for an exceptional Occupational Health Nurse to join a truly clinically led business, the industry leading mental health & wellbeing provider, HA Wisdom Wellbeing.

With an unrivalled track record of incredibly strong year on year growth of its subscription model business, HA Wisdom Wellbeing supports over 90,000 organisations and 13 million lives across the UK, Ireland, Australia & New Zealand. Part of the global Peninsula Group, with 14 companies and a group turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual.

This is an exciting opportunity to support, coach and develop a team of Occupational Health Advisers within our OH services. You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors.

The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team.

You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work.

1) Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager

2) To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs)

3) To provide daily, weekly, monthly reports to the OH manager.

4) Monitor, mentor and ensure OH Advisers are working in line with HA Wisdom Wellbeing’s clinical governance and the daily goals set out with the OH department.

5) To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA.

6) To identify areas of learning amongst the team and ensure relevant training is provided.

7) To deliver induction presentations for colleagues, and shape and deliver new training.

8) To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements.

9) Ensure that call and report quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback.

10) To hold team huddles and regular 121 meetings with the team, alongside probation and bi-annual performance reviews.

11) To assist the investigation and outcome of queries and complaints pertaining to the OH Advisers, and clinical based OH queries and complaints.

12) When completing own caseload, to assess an employee’s functionality and produce a quality report within the allocated Service Level Agreement (SLA), providing advice and support to employers on all matters which can facilitate an employee’s rehabilitation to work, or sustained attendance in work.

13) Support with the annual SEQOHS revalidation.

14) To carry out any other tasks deemed necessary by the Management Team.

15) Adhere to ISO and SQOHS approved policies and procedures to ensure that quality and compliance is maintained at all times.

1) Specialist degree or Diploma in Occupational Health

2) Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC)

3) Previous leadership experience

4) Currently practising Occupational Health work

5) Excellent written and communication skills & high level of computer literacy

6) Good business acumen, articulate, able to manage themselves and others.

7) Professional attitude, with strong organisational skills

8) Ambitious with the determination to succeed.

1) 25 days’ holiday, plus bank holidays

2) Day off on your birthday

3) Cash plan for you (and your children, if any)

4) Holidays increase after 2-and 5- years’ service

5) Contractual sick pay

6) Private medical insurance after 5 years' service

7) Pension Plan and Life Insurance

8) Pension plan contributions increase after 5- and 7-years’ service

9) Holiday season bonus after 3 years’ service

10) Profit share scheme

11) Season ticket loan scheme

12) Cycle to work scheme

13) Access to Employee Assistance Programme

14) Company incentives, access to discount schemes

15) Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!

16) Free 24/7 onsite gym

This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The environment is fast-paced and busy, so we look for colleagues who have a positive and focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. So, if you are ambitious, focused and a confident communicator you'll soon discover that there are unlimited opportunities for you at HA | Wisdom Wellbeing.