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Active Care return-to-work support for Stress & Anxiety

We’ll provide your employees with guidance on where to obtain information and advice from relevant support mechanisms available through HA | Wisdom Wellbeing’s counselling and support services.

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What is Active Care?

Our unique Active Care service provides effective intervention on the very first day you receive a ‘fit note’ from your employee for anxiety and stress. Sometimes, an employee may not have access to care during sick leave, that’s why Active Care ensures a far higher degree of pro-activity and engagement with the employee to safeguard wellbeing. during their absence.

With 18 million days lost to mental health conditions, it’s important for organisations to step in. Besides facilitating your organisations return-to-work process, the service provides employees with guidance on where to obtain information and advice from relevant support mechanisms available through HA | Wisdom Wellbeing’s counselling and support services.

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What happens during an Active Care call?


  • An experienced clinician will contact the employee via telephone or secure web conferencing facility, gain further verbal consent and undertake a maximum 30 minute structured and supportive consultation
  1. The clinician will engage with the individual in a supportive and impartial manner to obtain an understanding of their specific needs, ascertain triggers and treatment already prescribed, and offer recommendations for treatment Additional resources and further supporting mechanisms will be discussed and signposted appropriately

  2. In the case of work-related stress, we will obtain an understanding of the issues and identify any barriers preventing a return to work

  3. A written report will be supplied by email to the employer based on the telephone consultation within four working days, subject to employee consent being supplied to Health Assured from the employee to release this report

Should you require any further support regarding the case, HA | Wisdom Wellbeing will be on hand to calm any concerns.

Backed By Brands That Trust Us

Care UK
Manchester University
ASOS
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Salford City FC

Welsh Ambulance NHS Service Trust has used Health Assured as it’s EAP for the past 2 years and the service has been extremely well received by our staff. We were given support from day 1 with communications, leaflets, manager guides to promote the service which has been very helpful.

Ceri Bryant |Occupational Health and Wellbeing Service Manager

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Active Care is HA | Wisdom Wellbeing’s unique service that provides organisations support when an employee submits their fit note. It helps ensure the employee has the resources they need to return to work, as well as helps to address any issues that may be causing barriers or exacerbating anxiety and/or stress.

Active Care is for all businesses. As employers, you have a duty of care to facilitate wellbeing – which includes but is not limited to employee mental health. With Active Care, you can ensure that anyone returning to work after experiencing anxiety and stress are well supported by our trained counsellors. Our reports can also help organisations better equip their workplace to reduce anxiety and stress levels.